Shipping & Delivery
Shipping Within the United States
Please expect your order to arrive within 1–5 business days, depending on your location's proximity to New York City.
Additional details below:
- Free Shipping: Enjoy FREE Shipping on any orders over $149, making it easier for you to shop your favorite Urban Modesty products or $4.99 SHIPPING on orders under $149
- Order Processing: Expect a processing time of 1-2 business days before your order is shipped out.
- Shipping Time: Once shipped, your order will typically reach you within 1-4 business days via UPS Ground.
- Shipping Locations: All orders are dispatched from our three warehouses located in New York, ensuring prompt delivery across the country.
- Important: Your order may arrive in multiple packages at different times, especially when we ship items from different locations.
International Shipping
- Order Processing: Please allow 5 business days for processing international orders.
- Shipping Time: International orders generally take about 5-7 business days to arrive via DHL or other reliable international carriers.
- Shipping Cost: Costs for international shipping will be calculated at checkout based on the size of your order and its destination.
- Shipping Locations: Similar to domestic orders, international shipments also depart from our three warehouses in New York.
- Important: As with domestic orders, please note that international orders may also arrive in multiple packages at different times.
Pickup in Store
- For added convenience, you can place your order online and select Pickup in Store during checkout. Choose a location closest to you, subject to inventory availability.
- Your order will typically be ready for pickup within 1 hour.
Urban Modesty Brooklyn
- Address: 7712 5th Ave, Brooklyn, NY 11209
- Phone: +1 (347) 578-2996
Urban Modesty Queens
- Address: 25-34 Steinway St, Queens, NY 11103
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Phone: +1 (1929) 788-0575
Urban Modesty Staten Island Mall
Peak Periods
During busy times such as Eid, Ramadan, and also for new product releases, kindly allow an additional 3 business days for both processing and shipping.
Shipping Responsibility
- Urban Modesty ensures that packages are delivered to the address provided at the time of purchase.
- If an item is marked as delivered but is subsequently lost or stolen, the responsibility lies with the customer.
- We recommend providing a secure shipping address to ensure your package arrives safely.
Additional Information
- Please note that orders cannot be canceled once placed. Our team acts quickly to remove items from inventory so they are no longer available for sale, and once an order is packed, it is virtually impossible to locate a specific packed package among numerous orders.
- Keep in mind that processing and shipping times do not include weekends or holidays.
- Our fulfillment centers operate Monday through Friday and remain closed on weekends and holidays.
- Additionally, UPS does not operate on national holidays.