Shipping Policy

Shipping Within the United States

Please expect your order to arrive within 1–5 business days depending on your location.

• Free Shipping: Orders over $74.99 ship free.
• Flat Shipping: Orders under $74.99 ship for a flat rate of $4.98.
• Order Processing: Orders take 1–2 business days to process before shipping.
• Shipping Time: Once shipped, delivery usually takes 1–4 business days via UPS Ground.
• Shipping Location: Orders ship from our New York fulfillment operation.
• Important: Orders may arrive in multiple packages when needed.

International Shipping

• Order Processing: Please allow up to 5 business days.
• Shipping Time: Orders usually arrive within 5–7 business days via DHL or another reliable carrier.
• Shipping Cost: Calculated at checkout based on destination and order size.
• Important: Orders may arrive in multiple packages at different times.

Pickup In Store

• Select Pickup in Store at checkout, subject to inventory availability.
• Orders are typically ready for pickup within 1 hour.
• Please bring your order confirmation and a valid ID.

Peak Periods

During busy times such as Eid, Ramadan, and new product launches, please allow an additional up to 3 business days for processing and shipping.

Shipping Responsibility

• We ensure packages are delivered to the shipping address entered at checkout.
• If an item is marked delivered but is lost or stolen afterward, responsibility lies with the customer.
• Please use a secure shipping address to help prevent delivery issues.

Additional Information

• Orders cannot be canceled once placed.
• Processing and shipping times exclude weekends and holidays.
• Our fulfillment operation runs Monday through Friday.
• UPS does not deliver on national holidays.